Accessibility

Our Commitment to Accessibility

At Meri Meri, we are committed to providing a website that is accessible to everyone, including people with disabilities. We are continuously working to improve the experience for all of our customers.

Measures to Support Accessibility

Meri Meri takes the following measures to support accessibility:

  • Conformance to Standards: We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, level AA.
  • Ongoing Efforts: Accessibility is considered as part of our website design and development.
  • Regular Reviews: We review our website to identify and fix accessibility issues.
  • Training: Our teams receive guidance on accessibility best practices.

Conformance Status

Meri Meri is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard. We are actively working towards full conformance.

Feedback

We welcome your feedback on the accessibility of merimeri.com. If you encounter any accessibility barriers, please let us know:

We strive to respond to feedback within 5 business days.

Technical Specifications

Accessibility of merimeri.com relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and Alternatives

Despite our efforts to ensure accessibility, some limitations may exist. We are actively working to address these.

  • Colour contrast: Some text and buttons, including some prices and sale labels, do not yet meet the minimum colour contrast. We are reviewing our colour palette to fix this.
  • Pop-ups and third-party features: Some sign-up pop-ups, reviews and other features are provided by third parties and may not be fully accessible. We are working with these providers to improve them.
  • Some campaign pages: A small number of seasonal and promotional pages are built with separate page-building tools and may not be fully accessible.
  • Product images: Some older product images may lack detailed alternative text. We are updating these..
  • PDF documents: Some older PDF documents may not be fully screen reader compatible..

If anything on our site is difficult to use, contact us at support@merimeri.com and we will help, for example with a description of a product, an accessible version of a document, or help placing an order.

Assessment Approach

Meri Meri assesses the accessibility of merimeri.com through self-evaluation. We use automated testing tools (including axe, Silktide, Lighthouse and WAVE), keyboard testing, and manual review.

Formal Complaints

If you are not satisfied with our response to your accessibility feedback, please contact us at support@merimeri.com and we will escalate your complaint to a manager.
This statement was last reviewed on 27 October 2026.